eWedding

Current account holders

If you already have a website, you can find a complete 'Help Center' in your control panel. You can also submit a support request through your control panel.

Common Questions

1. Is this really free?

   Yes. You can use our Free package, or upgrade to one of our paid packages for added features and functionality.

2. Do I get my own .com for free?

   Yes. All upgraded accounts receive a domain name of your choice at no extra cost. No setup fee, no registration fee and no other hidden fees. Free websites receive a custom eWedding URL, not a domain name of your choice.

3. Can I just start with a free site then upgrade if I want to?

   Yes. Creating an account will give you a Free website, you can then upgrade at any time through your control panel to any paid package.

4. What's the difference between the packages?

   You can view a grid of the differences on the Packages page.

5. If I upgrade from my free site will I lose everything I already uploaded?

   No. All data will be moved to your upgraded website and will show under your custom domain name as well.

6. Can I change my theme after I create the site?

   Yes. You can change it as often as you like. You can add, edit and delete information and photos from your site 24/7.

7. Can I use a domain name I already have?

   Yes. You just need access to your domain settings and set it to 'mask' or 'frame forward' to your eWedding url.

8. How private will my website be?

   You can leave your website available to the public or password protect it. You can protect the complete site, or just some pages. You can edit these settings at any time.

9. Can I get a copy of my website when my term is up?

   Yes. You can order a Keepsake CD of your entire website or order it in digital format and download it. The Keepsake is included for free in our Platinum package.

10. How do I cancel my subscription?

    Click the 'Cancel Account' link under the 'Account' tab in your control panel.